IMPLEMENTING THE NO-KILL EQUATION IN LOS ANGELES - Part VI: Pet Retention

This is the sixth posting in a series of messages responding to the recommendations of the “No-Kill Equation”. The No-Kill Equation is comprised of ten commonsense, long-standing practices embraced and implemented by LA Animal Services with remarkable results.

An animal advocate in our community submitted an analysis comparing the "No-Kill Equation" to LA's programs and practices. Today’s message focuses on the sixth recommendation of the “No-Kill Equation,” which is Pet Retention.

The Ten "No-Kill Equation" Recommendations are:

1. Feral Cat TNR Program – (Responded December 11th)
2. High Volume/Low-Cost Spay/Neuter (Responded December 16th)
3. Rescue Groups (Responded December 18th)
4. Foster Care (Responded December 21st)
5. Comprehensive Adoption Program (Responded December 24th)
6. Pet Retention
7. Medical and Behavioral Rehabilitation
8. Public Relations/Community Involvement
9. Volunteers
10. A Compassionate Director

The “No-Kill Equation” is in this blue font.

The analysis is in this black italic font.

My concluding comments are in this font.

VI. Pet Retention
While some of the reasons animals are surrendered to shelters are unavoidable, others can be prevented—but only if shelters are willing to work with people to help them solve their problems. Saving all healthy and treatable pets requires communities to develop innovative strategies for keeping people and their companion animals together. And the more a community sees its shelter(s) as a place to turn for advice and assistance, the easier this job will be. Animal control agencies can maintain “libraries” of pet care and behavior fact sheets in the shelter and on a website. Articles in local papers, radio and television spots all provide opportunities to feature topics like solving litterbox avoidance and excessive barking. Other pet retention programs include free in-home dog behavior problem-solving by volunteers, low-cost dog training, pet friendly rental programs, dog walker referrals, and pet behavior classes.

LA Animal Services' volunteers regularly provides behavioral training classes in new exercise yards built into the newly opening animal care centers and at the South Los Angeles Animal Care Center Annex. The most sophisticated volunteers augment staff in counseling pet owners and would-be adopters whenever feasible and receive training to enable them to engage in relinquishment counseling. Informational flyers on various pet behavior topics and a variety of animal issues are available in each shelter and on the Department’s informative website, and popular humane community publications featuring information on services and products pet owners can use to enhance their pet guardianship experience are also available free of charge at the centers. When available, donated pet food and pet toys are given to new owners when they’re adopting from LA Animal Services. In addition, LA Animal Services volunteers and staff routinely provide training and grooming services to dogs in the shelters to make relinquished pets more attractive and adoptable.

Roughly 35% of all pets taken in by LA Animal Services are relinquished by their guardians. To meet this reality, the department is developing and slowly implementing a program called "Safety-Net". The program is identifying and bringing together all the resources available in our community that can help pets and people stay together. Often pets are relinquished for reasons that seem out of the control of a pet guardian, such as a death or serious illness in the family, or an eviction or job termination. In many of these cases pet guardians just need time to sort through the difficulty. If given the option and opportunity to keep their pet they will indeed choose to retain their pet. Safety-Net will make these resources available on our website, in our Animal Care Centers, and in our Call Center so that they are made readily available to those in need.

Safety-Net will require a great deal of organizational and community infrastructure to support it, but such programs have been successfully implemented in several communities across the United States. We are confident Safety-Net LA will be a tremendous help to frantic guardians who are really only looking for some compassionate assistance to work through a very difficult time in their lives and the lives of their pets. Safety-Net will be a welcome change from the condemnation that is all too often ignorantly leveled against pet relinquishers simply looking for help.